Dear Fellow Shareholders:
It is a privilege to be writing my first annual letter to you as the
Chief Executive of Morgan Stanley, a Firm with a storied 88-year history.
In 1990, I was hired into the Investment Banking analyst program,
and the Firm has been my second home ever since. Morgan Stanley
is the only place I have ever worked. I care deeply about this
institution and its future.
MORGAN STANLEY
|
2024
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2024 SHAREHOLDER LETTER
Ted Pick
Chief Executive Officer
Thanks to James Gorman’s visionary and strategic
leadership, the Morgan Stanley of today is a strong and
balanced financial institution. I join 80,000 colleagues in
thanking James for his extraordinary leadership as Chief
Executive for the last 14 years. With vision, hard work
and steely resolve, James led the Firm’s transformation
and its reclamation of an illustrious franchise.
While there has been a change in leadership, there is no
change in strategy. Our Firm has a clear and consistent
business purpose: to act as a trusted advisor to clients
globally, helping them raise, manage and allocate capital.
This is what we do, we do it well, and our mission is to
do it even better as an Integrated Firm.
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FINANCIAL PERFORMANCE AND BUSINESS REVIEW
After fifteen years of financial repression, a period
characterized by low inflation and low interest rates,
the adjustment to a new economic paradigm will likely
take several more years for the markets to absorb.
2023 was marked by geopolitical tensions, higher and
uncertain rate paths, and tighter credit conditions.
This resulted in subdued activity at both the corporate
and investor level. In our industry, we witnessed the
failure of some regional banks. Strong regulatory
intervention and the support of the largest U.S. banks,
including Morgan Stanley, mitigated the impact.
Despite this challenging market backdrop,
Morgan Stanley delivered solid results and produced
a return on average tangible common equity (ROTCE)
of 12.8% for the year. The Firm reported annual net
revenues of $54.1 billion and net income of $9.1 billion.
The combination of our industry-leading Wealth
Management and Investment Management platforms
with our world-class Institutional Securities franchise
provides a “class of one” business model with scale and
durability. We have a global diversified business with a
leading client franchise. I am excited about the growth
opportunities ahead.
Morgan Stanley is home to talented people who
embody our culture and abiding values. Over the past
two decades, we have lived through highs and lows
and we have learned from both. Our senior management
team is unique in its combination of experience across
the Firm and its longstanding client and stakeholder
relationships. Together, we will continue on our path to
deliver consistent long-term results for the benefit of
our shareholders and clients.
The strategic decisions made over the past 15 years have
transformed Morgan Stanley’s business model. Our business mix,
scale, profitability and returns have diversified meaningfully and
improved significantly. Today our strategy is sound and it is working.
“
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Wealth Management delivered revenues of $26.3 billion
and a pre-tax margin of 24.9% last year. The shift in
client behavior resulting from the rise in the absolute
level of interest rates impacted revenue mix and
margin. Nevertheless, the business continued to grow
new client relationships and attract client assets. Client
relationships grew by more than 600,000 last year, led
by success in the workplace channel. Net new asset
growth of $282 billion over the course of the year
represented an industry-leading 7% annualized
growth of beginning period assets.
In Wealth Management, Morgan Stanley is the
industry’s leading asset gatherer. We have expanded
our business model across three channels:
advisor-led, self-directed, and workplace. We have
leadership positions in each of these channels,
reflecting the power of combining best-in-class
advice with best-in-class technology. As a result of
organic and inorganic growth, Wealth Management
client assets were $5.1 trillion at year end. While
the pace of gathering assets can vary based on
2023 Highlights
EXECUTING OUR STRATEGY
ƒ Wealth Management revenues of $26.3 billion and pre-tax margin of 24.9%
ƒ $5.1 trillion in Wealth Management client assets across advisor and self-directed channels;
$1.5 trillion in assets under management in Investment Management
ƒ $282.3 billion in net new assets in Wealth Management representing 7% of beginning period client assets
ƒ $13.5 billion of total net inflows across Alternatives and Solutions asset classes in Investment Management
ƒ No. 1 in managed accounts, with $1,856.8 billion in assets
ƒ No. 1 in managing retail direct indexing through Parametric
ƒ No. 2 in Equity Sales & Trading revenue wallet share at 20.4%
ƒ No. 2 advisor on global announced mergers and acquisitions
ƒ Wealth Management deposits of $346.1 billion
ƒ Returned more than $10 billion in capital through dividends and stock repurchases
FORTIFIED CAPITAL AND ENHANCED LIQUIDITY
ƒ Common equity tier 1 capital ratio standardized approach of 15.2% as of December 31, 2023, with $90.3 billion in common equity
ƒ $314.5 billion average global liquidity resources as of December 31, 2023
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seasonality or market dynamics, we are confident
in our ability to grow and deepen our more than 18
million client relationships with the breadth of our
wealth management offering. Over time, this ability to
attract, retain and deepen client relationships, coupled
with our differentiated platform, will drive revenue
growth and operating leverage, enabling 30% pre-tax
profit margins.
In 2023, Investment Management reported revenues
of $5.4 billion and increased total assets under
management to $1.5 trillion at year end. These results
demonstrated the diversification of the business,
with the majority of revenues from durable asset
management fees. We have added expanded
private market offerings and enhanced structuring
capabilities to our strong public market alpha engines.
This business is well-positioned in areas where we
see secular growth, including customization, private
markets and value-add credit. In this respect, Investment
Management complements our Wealth Management
platform. Together, these businesses generate tailwinds to
increasing our durable asset management fee revenues.
At a holistic level, the Wealth Management and
Investment Management businesses have achieved
the kind of scale which enables us to invest in serving
clients and to take further market share through business
cycles. Client assets across both businesses were $6.6
trillion at the end of 2023. Our goal is to grow these
assets to more than $10 trillion. The combination of scale
and diversification in these businesses positions us well
strategically for long-term growth.
Institutional Securities — our “integrated investment
bank” — delivered revenues of $23.1 billion last year.
Our Equity and Fixed Income businesses delivered solid
revenues overall while navigating markets and supporting
our clients; however, Investment Banking activity continued
to be constrained in the face of market uncertainty about
the direction of interest rates. Strategic announcements
Client assets across our Wealth Management and Investment
Management businesses were $6.6 trillion at the end of 2023.
Our goal is to grow these assets to more than $10 trillion.
The combination of scale and diversification in these businesses
positions us well strategically for long-term growth.
“
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Resilient and Balanced Business
Model Across Businesses
WEALTH MANAGEMENT & INVESTMENT MANAGEMENT
INSTITUTIONAL SECURITIES GROUP
Net Revenues ($Bn)
Client Assets ($Tn)
#1 Industry Leader
>$6 Trillion in
Total Client Assets
Strategy for Leading
Wallet Share Across the
Integrated Investment Bank
~20%
EQUITY
~15%
INVESTMENT
BANKING
1.9
2.8
6.6
2010
2018
2023
~10%
FIXED
INCOME
15
2010
20
2018
32
2023
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began to pick up in the back half of 2023, and the overall
pace of corporate finance activity has accelerated,
supporting our optimism for a sustained capital markets
rebound as 2024 unfolds.
Institutional Securities is a preeminent franchise with
an extensive global client footprint and capability
set. Our teams across geographies, businesses and
client segments put us at the center of global capital
allocation and formation. We are a trusted advisor
to the most important corporations, asset managers
and asset owners around the world. Today there are
few competitors able to provide the full suite of global
capabilities and insights to clients. We expect the next
economic and financial cycle to be led by corporate
finance activity — across industries and regions — which
will drive Investment Banking growth. As one of the
few truly global investment banks, we expect to benefit
disproportionately from growth in the next cycle.
We are also focused on the state of our financial capital
and diligently managing resources to realize operating
leverage. Given the deliberate growth in our durable
earnings over the last several years, our capital position is
strong, providing us with flexibility as regulators evaluate
Basel III End Game. At the end of 2023, our CET1 ratio was
15.2%. We returned more than $10 billion in capital last
year through dividends and stock repurchases.
While we toggle among opportunities to support our
clients, grow our businesses and repurchase our stock,
the core strengths and strategic decisions made over the
years are reflected in our quarterly dividend, which we
have grown from 5 cents in 2009 to 85 cents per share
today. The durability of our business model will drive
the continued stability and growth of our dividend.
DRIVING THE INTEGRATED FIRM TOWARD
LONG-TERM GROWTH
The strategic decisions made over the past 15 years
have transformed Morgan Stanley’s business model.
Our business mix, scale, profitability and returns have
diversified meaningfully and improved significantly.
Today our strategy is sound and it is working.
Over this period, Wealth Management and Investment
Management have tripled client assets, creating a scaled
and diversified business which caters to individuals and
institutions, managing their assets and wealth. Institutional
Securities has been transformed into an integrated
investment bank consisting of Investment Banking, Equity
and Fixed Income to serve leading institutions around the
world. Taken together, the business portfolio of today has
higher and more stable profitability. The actions taken to
grow our business — both organic and inorganic — were
all within our core strategic footprint. As I stated earlier, our
mission is to act as a trusted advisor to clients, helping
them raise, manage and allocate capital. Our plans
to continue to grow our business will remain consistent
with this strategy.
Combining our Wealth Management and Investment
Management platforms with our leading Institutional
Securities franchise unlocks the unique power of the
Integrated Firm. Our capacity to source new client
opportunities, efficiently facilitate the flow of capital and
deliver Firmwide solutions has never been stronger.
We have three distinct areas of focus.
First, our premier corporate franchise spans every
business segment and region, with clients at the center
of everything we do — from advising the C-Suite on
strategy, to helping them raise capital and hedge risks,
to advising the broader employee base through our
Workplace offering.
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2024
Morgan Stanley:
The Integrated Firm
INTEGRATED COVERAGE MODEL
AREAS OF FOCUS
Advising Premier
Corporate Footprint:
Strategy to
Workplace Solutions
Serving Self-Directed
to Ultra-High Net
Worth with Institutional
Capabilities
Delivering Integrated
Client Value Across
Public and Private
Market Ecosystem
Asset
Owners
Asset
Managers
Individuals
Corporates
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Second, we have a unique capability to serve individuals
wherever they are in their wealth accumulation journey —
from self-directed up through to the ultra-high net worth
clients as well as small institutions who sit between the
traditional segments. We are able to deliver best-in-class
institutional capabilities paired with sophisticated wealth
management solutions in an integrated service model.
Third, we continue to invest in our ability to deliver
investment and client solutions. Our global Integrated
Firm is core to our ability to originate and structure
customized opportunities across our client base. Our
capabilities are augmented by scaled distribution
channels, extending from the largest institutions
through to individual retail clients.
With this central focus on our clients, we see significant
growth opportunities in delivering the Integrated Firm.
As we drive toward our performance goals, our strategy
and value proposition is compelling.
We have reaffirmed the financial goals for our
diversified global franchise which include reaching
$10 trillion in client assets, achieving a 30% Wealth
Management pre-tax margin and a 70% Firmwide
efficiency ratio, and delivering 20% returns on tangible
common equity through business cycles. Your
management team expects a constructive market
outlook over the next several years. Against this
backdrop, we are intensely focused on achieving our
financial objectives.
The Value Proposition
FIRMWIDE GOALS
Client Assets
$10 Trillion +
WM Pre-Tax Margin
30%
Efficiency Ratio
70%
ROTCE
20%
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INVESTING IN OUR PEOPLE AND CULTURE
The future growth and long-term success of the
Integrated Firm will ultimately be driven by the depth
and talent of our human capital, coupled with the strong
values that guide our employees. We will continue
to invest in our people and culture, and we are
committed to a diverse and inclusive environment.
Delivering the Integrated Firm to clients is our highest
priority, and I have the privilege of partnering with
two outstanding executives — Morgan Stanley’s
Co-Presidents Andy Saperstein and Dan Simkowitz.
Having experienced first-hand the Firm’s transformation,
we share a consistent vision of where Morgan Stanley
is headed. Andy, in his expanded role leading both
Wealth Management and Investment Management, is
well-situated to leverage his deep knowledge of retail
distribution and products to drive client opportunities
across the businesses. Dan, having successfully
revitalized Investment Management over the past eight
years, is returning to lead Institutional Securities where
he spent 25 years and will play a critical part in
connecting the Firm around sourcing opportunities,
structuring, financing and distributing capital for our
clients. Both executives have burnished the
Morgan Stanley brand and have successfully
integrated acquisitions.
Across the Operating and Management Committees,
the team is engaged and the mood is unambiguously
positive. I am impressed by numerous examples with
our people, clients, investors and regulators in which
senior leaders recognize their partners across the
Integrated Firm. We know it will take hard work and
discipline to get to the next level, but the intent is
clear. This is the Morgan Stanley ethos that James
delivered to us and I am focused on delivering
a management team that is unmatched both in
its integrity and in its intensity.
WHAT WE DO
Advise, originate, trade, manage
and distribute capital for governments,
institutions and individuals, and always
do so with a standard of excellence.
HOW WE DO IT
Execute in a way that is consistent
with our values and, whenever possible,
deliver more than one part of the Firm.
WITH WHAT RESULT
Deliver strong returns for our
shareholders, build long-term value
for our clients and offer highly
attractive career opportunities
for our employees.
Our Strategy
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DO THE RIGHT THING
Act with integrity. Think like an
owner to create long-term shareholder
value. Value and reward honesty
and character.
PUT CLIENTS FIRST
Keep the client’s interests first.
Work with colleagues to deliver the
best of the Firm to every client.
Listen to what the client’s interests first.
Work with colleagues to deliver the
best of the Firm to every client.
Listen to what the client is
saying and needs.
COMMIT TO DIVERSITY
AND INCLUSION
Value individual and cultural
differences as a defining strength.
Champion an environment where
all employees feel a sense of
belonging — are heard, seen and
respected. Expect everyone to
challenge behavior counter to our
culture of inclusion. Attract, develop
and retain talent reflecting the
full diversity of society.
Since our founding in 1935, Morgan Stanley has
pledged to do first-class business in a first-class way.
Underpinning all that we do are five core values.
GIVE BACK
Serve our communities
generously with our expertise,
time and money. Build a better
Firm for the future by contributing
to our culture. Develop our
talent through mentoring
and sponsorship.
Our Core Values
LEAD WITH
EXCEPTIONAL IDEAS
Win by breaking new ground.
Leverage different perspectives
to gain new insight. Drive innovation.
Be vigilant about what we can
do better.
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Our businesses are supported by a world-class
technology and infrastructure organization. We have
strong executive leadership and a deep bench of talent
on both the business and infrastructure sides of the Firm,
and we continue to invest in them and their success.
Long tenure is one element that maintains the strength of
our culture. The Operating and Management Committees
of Morgan Stanley each have an average tenure of more
than 20 years, representing the best of the organization
and culture. Our recent acquisitions and lateral hires
augment and further enhance the depth of experience
and talent across the franchise.
This year we promoted 155 new Managing Directors who
are the next generation of talent. Women made up 37%
of our new Managing Director class, increasing overall
women Managing Director representation to 26%. In
addition, 29% of the U.S. class were ethnically diverse.
Building a workforce that is diverse in all respects is
important so that we can reflect the communities in which
we live and the clients we serve while continuing to attract
the best talent to the Firm. Supporting diversity efforts
in all forms within Morgan Stanley remains core to our
values, and we continue to provide programs and offerings
that foster a community of belonging.
Last year, we combined our reporting on Diversity and
Inclusion with Climate and Sustainability. We have been
reporting annually on these topics so that we can track
our progress and keep ourselves accountable. We think
about sustainability in a holistic way — in addition to
having a resilient and durable business model, we
want to be sustainable in using resources in our own
operations, as well as helping our clients achieve their
own sustainability goals. Across our businesses, our goal
is to mobilize $1 trillion in sustainable finance by 2030.
We will release our next report later in the year where we
will highlight our work helping clients manage and
progress toward their sustainable finance objectives.
Combining our Wealth Management and Investment
Management platforms with our leading Institutional Securities
franchise unlocks the unique power of the Integrated Firm.
Our capacity to source new client opportunities, efficiently
facilitate the flow of capital and deliver Firmwide solutions
has never been stronger.“