Fellow stockholders,
As we enter our 27th year, Salesforce is not just leading the software marketplace, we are the engine of a whole new era of enterprise technology: the Agentic Revolution.
We have rearchitected our entire platform to turn raw intelligence into real work at scale, positioning our customers to become Agentic Enterprises and thrive in the most profound technology transition in history.
The #1 AI CRM
Agentforce is already driving real-world ROI at global scale.
Record Adoption: While others offer experimental AI, Salesforce has closed 29,000 Agentforce deals, with customers like Amazon, Ford, AT&T, and GM leading the charge. Nearly 90% of Forbes' top 50 AI companies – including trailblazers like Anthropic - now run on our platform.
Proven Customer Impact: Southwest Airlines launched a customer service agent in just four months that now autonomously resolves 20% of its 20 million annual requests. Siemens is using sales agents to qualify 500 leads daily, saving 1,200 hours per human agent annually. SharkNinja has already powered over 250,000 consumer engagements through its Shopper Agent. By autonomously scheduling thousands of home tours, Lennar has turned agents into the ultimate front door for home buying.
A Powerhouse of Innovation and Trust
The Agentic Revolution is ushering in a new operating model for the enterprise that is reshaping how work gets done. Every agent needs somewhere to land: a trusted, unified platform that brings data, apps, agents, and humans together. That's Salesforce.
Data at Scale: An AI agent is only as good as the data it can access. Our platform provides the essential "landing zone" for agents, integrating trusted data, business logic, and secure workflows. In fiscal 2026, we ingested 112 trillion records through Data 360.
Explosive Growth: Agentforce and Data 360 are the fastest-growing, most innovative products in our history. Agentforce ARR reached $800 million, up 169% year over year.
The Agentic Interface: Slack, now featuring Slackbot as the ultimate teammate, serves as the primary interface for work for over a million customers.
Unprecedented Financial Strength
Our shift to an agentic focus is driving the best financial results in our history.
Revenue Leadership: We achieved full-year revenue of $41.5 billion in fiscal 2026, and we are guiding to more than $46 billion in revenue for fiscal 2027. With our commitment to disciplined, profitable growth, we closed the year with a non-GAAP operating margin of 34.1% and $72.4 billion in total RPO.
Following our strong start with Informatica, we have increased our fiscal 2030 revenue target to $63 billion.
Shareholder Value: We returned $14.3 billion to stockholders this year. In March 2026, we commenced a historic $25 billion accelerated share repurchase, signaling our total confidence in the Agentic Era.
Values-Led Leadership
As we scale, we remain committed to our values.
1-1-1 Philanthropic Leadership: We have provided nearly $1 billion in community grants, contributed over 10 million employee volunteer hours, and empowered over 64,000 nonprofits to run on Salesforce through free licenses or deep discounts.
We are moving beyond simple automation to a future where humans and agents work together to transform the world. Thank you for your trust as we lead this extraordinary revolution.
With deep gratitude,
Marc Benioff
Chair & Chief Executive Officer,
Salesforce
Xavier analysis
The letter conveys strong optimism and confidence through phrases like 'record-breaking financial performance,' 'unmatched innovation,' 'perfectly positioned to lead,' and 'total confidence in the Agentic Era' to describe the company's achievements and future prospects.
Strategic themes by emphasis
#1Agentic Enterprise & AI Leadership
#2Financial Performance & Growth
#3Values-Led Leadership & Philanthropy
#4Innovation & Platform Trust
#5Shareholder Value
8 named projects & initiatives
Agentic Revolution, Agentic Enterprises, Agentforce, Data 360, Slack, Slackbot +2 more
3 product, 2 strategic initiative, 1 technology, 1 acquisition, 1 program
Forward-looking statements
7 total: 3 quantified, 1 directional, 3 vague
Capital allocation priority
Organic Growth & Innovation → Shareholder Returns (Buybacks) → Acquisitions
Key quotes
“As we enter our 27th year, Salesforce is not just leading the software marketplace, we are the engine of a whole new era of enterprise technology: the Agentic Revolution.”
Declares Salesforce's pivotal role in a new technological paradigm.
“We delivered record-breaking financial performance, reaching $41.5 billion in revenue, while continuing to expand margins and generate powerful cash flow.”
Summarizes the strong financial health and operational efficiency for the fiscal year.